It was a historical day in the Houses of Parliament this Thursday. Not only did the arrival of the Leveson report drive vehement political debate in the House of Commons, but behind closed doors an exclusive gathering of the UK’s leading lights in shared services and outsourcing were brought together by ReadSoft and the Shared Services Forum UK.
Against the backdrop of the Churchill Dining Room, in a series of presentations and debates, representatives from the UK’s largest shared service centres (SSCs) including RBS, Rolls Royce and TalkTalk, where hosted by Bob Blackman MP, Chair of the All Parliamentary Group for Outsourcing and Shared Services, as well as former Shadow Chancellor of the Exchequer, the Right Honourable Michael Portillo.
In a series of wide ranging conversations, these companies came together in order to deliver their wealth of experience and insight in order to shape future government agenda on shared service centres and outsourcing in the UK.
ReadSoft was proud to sponsor this unique event and took the opportunity to present its view on the value of automation as a sensible future course for Shared Service and outsource providers seeking a more cost effective and efficient means to extend services to customers, and so ensure Britain remains competitive in the future.
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